R and T Music, 8 Dalkeith St, Barrow-in-Furness, Cumbria, LA14 1SP
VAT Reg Number: 312324313
Terms and conditions of sale
By using our website, placing an order for goods and/or registering as a member of our websites you confirm your agreement to our terms and conditions, including the Privacy Policy, as set out below:
Conditions
An order for goods placed by you, the buyer through our websites shall be subject to these terms and conditions.
All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
Nothing in these terms and conditions shall affect the statutory rights of any consumer.
Orders
All orders for goods shall be deemed to be an offer by you, the buyer, to purchase goods pursuant to these terms and conditions.
You, the buyer, shall be responsible for ensuring the accuracy of the details provided on the order form and we will not be obliged to accept an order unless all details requested on the order form have been entered correctly.
Goods
The goods may differ slightly from the images shown.
Payment
When we provide any goods to you, the buyer, under these terms and conditions, payment will be charged to the credit card account provided by you on the website order form
By placing an order, you, the buyer, consent to payment being charged to your credit card account as provided on the order form
Title to the goods will pass to you, the buyer, on payment in full of the price of the goods
Returns
Customers have 14 calendar days starting the day they received their products to register their request to return an item or items under ‘cooling off’ legislation. Goods should be returned to R and T Music with their original packaging. We (R and T Music) will not be held responsible for any damages incurred in returning goods to us. The condition of the goods will remain the customer’s responsibility until goods have been booked in and assessed by ourselves. You the customer are responsible for cost of returning any items which we have shipped out free of charge. If an item is faulty upon return by ourselves, you will be reimbursed the cost of postage up to a pre agreed amount.
Certain Items are illegible from being able to be returned under ‘cooling off’ period legislation namely:
- All microphones, any in-ear earphones, or in-ear monitors, and any other items that touch your mouth, your nose, or your inner ear cannot be returned for refund under ‘cooling off’ period legislation once opened due to our health and safety policy.
- Goods ordered specifically to meet a customer’s requirements cannot be returned under the ‘cooling off’ period legislation, for example, a bespoke computer system. Or a special order item from the manufacturer/distributor.
- Software, media, sample CD’s and any other copyrighted goods cannot be returned for refund under the ‘cooling off’ period legislation if the item has been opened or registered. If available please utilize online trial periods before purchasing your order.
- Hardware and software bundled products (such as NI Guitar Rig – Kontrol Edition, Traktor Scratch or Digidesign products) can not be returned once the item has been opened or registered. If available please utilize online trial periods before purchasing your order.
Website
We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
All drawings, descriptive matter and specifications of the goods on the website are for the sole purpose of giving an approximate description of the goods.
We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.
Regulations
Below is basically a summary of your statutory rights as outlined by the Distance Selling Regulations and the Sales of Goods Act. There are links to both below as well as links to some other organisations such as the Office Of Fair Trade, Citizens Advice and Trading Standards. If you have any queries or questions about the information laid out below then please contact them to discuss.
Free advice from:
http://www.opsi.gov.uk/si/si2000/20002334.htm – The Consumer Protection (Distance Selling) Regulations 2000
http://www.opsi.gov.uk/si/si2002/20023045.htm – The Sale and Supply of Goods to Consumers Regulations 2002
www.citizensadvice.org.uk
www.tradinstandards.gov.uk
www.oft.gov.uk
WEEE Regulations
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
• Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health. • Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
Music Street is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
For example, if a customer bought a new electric guitar from us we would accept their old electric guitar and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol:
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
Please be aware that the following postcodes do not qualify for free shipping IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE. If you require shipping costs please contact us before ordering. The same also applies for overwater delivery, e.g. Northern Ireland, Shetlands, Isle Of Man etc.
